Our policy is that we only want happy customers. 

Obviously you cannot return frozen food back to us, so our only option is to issue a refund if you did not like the meals.  As of today (Jan 2024) we've been open for two years, shipped well over 1000 boxes, and have refunded two, maaaaybe three people. 

If you're not happy, please tell us, and we will make it right. <3